Case Study

Artesia General Hospital: Transforming Patient Intake for Enhanced Patient Experience and Revenues

The patient registration process at Artesia General Hospital had looked the same for many years. On the day of their appointments, patients would show up 15 to 30 minutes in advance to fill out paperwork. To address its concerns about patient experience and insurance collections, Artesia implemented Interlace Health’s mobile-friendly, paperless Patient Intake solution, which integrated seamlessly with Artesia’s EHR